conflict management

How to Debate with Colleagues Effectively (and Unemotionally)

How to Debate with Colleagues Effectively (and Unemotionally)

Usually, what we fear in a heated debate is not so much our feelings our feelings getting hurt but rather our professional credibility and stature being challenged. I find that Idea conflicts are best understood along two dimensions: the relative seniority of the debating parties and their relative expertise. In any idea conflict in which you find yourself engaged, you can categorize the person you engage as having more, less, or equal seniority as you and whether their domain expertise is the same, different, or partially overlapping your own...

Transitioning into Management? Prepare to Be Unprepared

Transitioning into Management? Prepare to Be Unprepared

Smart, young apprentice talent is foundational to how most large organizations get work done. Worker bees at the bottom stay heads-down accomplishing tasks; Middle managers make sure the tasks fit into cohesive projects; Senior managers makes sure all the projects come together to accomplish a business plan. As a worker bee, the formula for career advancement can seem straightforward: outwork everyone. Before long however, that formula breaks down. Assuming they advance to the next stage, the people exiting the apprenticeship stage who don’t realize that the determinants of success are about to change can be in for a rough adjustment...