I realized that all the most successful people I see have zero difference between their at-work personality and their everyday personality. They've all figured out how to monetize who they are. No matter what role or industry you’re in, that’s where you want to be.
In an age where it’s easy to gawk at the latest unicorn funding rounds, Ernie is proud to have bootstrapped a company that is closing in on fifteen years in business, all of them profitable. As he prepares to expand his company’s headquarters for the second time and bring ever more companies onto the software platform his team has built, he was kind enough to answer a few of my questions.
Two things in particular stood out to me after talking to Sheldon. First, you can be ruthlessly efficient without being a ruthless person. And second, the conversation reaffirmed how important it is to enjoy what you do. Sheldon and his team have built a multi-billion dollar industry leader on the premise that people are the most efficient and effective when they love what they do and care about why they do it. I wanted to understand more about how someone could be so focused on efficiency as a manager and at the same time connect emotionally with their people.
As the company's name suggests, Carey has a sense of humor, but he's also dead serious about making the best products in the world and continuing to push boundaries at the nearly $300 million-a-year business he built from scratch.
Carey's head of corporate communications invited me to interview him after reading one of my articles, and I jumped at the chance to pick his brain on hiring good people, what it takes to earn his trust, and preparing people for leadership. What followed was an unfiltered look into how this CEO (or "Chief Big Ass" as he goes by) sees the world.